Leak-first missed-call text-back
Every missed caller is asked whether water is actively leaking, so emergencies are flagged instantly and routine jobs get a booking link.
Missed-call text-back & 24/7 answering for plumbing companies.
A burst pipe doesn't wait for a callback. When water is on the floor, homeowners call plumbers until one answers. We make sure yours does, in seconds, day or night.
- Live in 7–14 days
- Keep your current number
- Month-to-month
Avg. plumbing repair$325
Avg. water heater replacement$1,333
National averages from Angi / HomeAdvisor cost data.2,3
Example message we'd set up
Sorry we missed you! This is Rivera Plumbing. Is water actively leaking right now? Reply 1 for an emergency, or 2 to book a regular visit.
Where plumbing companies lose jobs
The jobs you lose without ever knowing it.
Only 52% of callers to home service businesses get to speak with a person (Invoca, 2026).1 Here's where that hurts plumbing companies most.
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01
Emergencies go to whoever answers first
Leaks, backups and no-hot-water calls are urgent. A homeowner who hits voicemail calls the next plumber on Google within minutes.
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02
Nights and weekends ring out
The most urgent plumbing calls come after hours, exactly when your office is closed and your on-call plumber is asleep or on another job.
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03
Water heater and repipe quotes go quiet
A water heater replacement averages $1,333, and repipes and sewer lines cost far more. Without follow-up, those quotes die in the homeowner's inbox.
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04
One-time customers never come back
Drain clears and repairs are rarely followed by a reminder, so the next job goes to whoever the customer finds on Google.
What we set up for you
Built around how plumbing companies actually work.
Done for you: we build it, connect it to your phone, website and calendar, test it with you, and run it. No new software to learn.
24/7 AI receptionist with on-call escalation
Answers every after-hours call, gives basic shutoff guidance, and alerts your on-call plumber by call and text while the customer is still on the line.
Quote follow-up
Water heater, repipe and sewer-line quotes get friendly follow-ups until the homeowner decides, so big tickets don't slip away.
Online booking for non-urgent work
Customers pick a time for inspections and estimates, and reminders cut down no-shows and wasted drive time.
Annual reminders
Water heater flushes, drain maintenance and fixture checks go out to past customers once a year and fill slow weeks.
Review requests after every job
Every customer gets a short text with a one-tap Google review link once the job is done.
Real examples
Messages written for your trade.
Every message is written in your business's voice and approved by you before anything goes live. Marketing texts only go to customers who have agreed to receive them; everyone else gets email.
After-hours AI · leak guidance
If water is actively leaking, turn off your main shutoff valve, usually near the water meter or where the main line enters the house. Our on-call plumber is being alerted now.
Quote follow-up · water heater
Hi Mark, it's Rivera Plumbing. Just checking in on the water heater quote. We have install times open Thursday and Friday. Want me to save one for you?
Annual reminder · past customers
Hi Ana, it's been about a year since we serviced your water heater. A quick flush helps it last longer. Want us to schedule one?
The math
What a few missed calls really cost.
Missed new-customer calls / week8
Would have booked (45%)3.6
Avg. plumbing repair$325
Walking away / month$5,070
Example assumptions: 8 missed calls a week from new potential customers (not existing customers or spam), 45% of phone leads booking (Invoca, 2026)1 and the national average repair value.2 Winning back just 30% of those callers is about $1,521/month. And a single lost big-ticket job ($1,333) costs about 4 months of our Missed-Call Rescue plan.
Simple pricing
Same simple plans. No contracts.
Month-to-month, cancel anytime. Text and call usage is billed at cost, with no markup.
Missed-Call Rescue
Text-back, instant lead replies, reviews, weekly report.
$297/mo
Free setupBooked-Jobs System
Adds the 24/7 AI receptionist, booking and quote follow-up.
$697/mo
Setup free for founding clientsFull Front Office
Multi-truck and multi-location teams, custom workflows.
from$1,497/mo
Founding client offer: the first 5 businesses get the $997 Booked-Jobs setup free, in exchange for an honest case study.
Plumbing questions
Straight answers for plumbing companies.
More questions? See the full FAQ or ask us on the call.
Book a free call →Can the AI reach my on-call plumber at night?
Yes. You tell us who is on call and how to reach them. When the AI identifies an emergency, it alerts that person by call and text with the caller's details, and lets the customer know help is on the way.
Can it quote my after-hours or emergency fee?
If you want it to. We can set the AI to mention your after-hours fee or service-call charge so customers aren't surprised, or leave pricing to your plumber.
What if my customers are older and don't text?
Calls are still answered by the AI receptionist 24/7, so nobody has to text. The text-back is an extra safety net for callers who hang up.
What does a missed plumbing call cost?
The national average plumbing repair is about $325 and a water heater replacement averages $1,333 (Angi / HomeAdvisor data). One missed emergency often means losing that customer for good.
See exactly where your business is losing jobs.
Get my free audit →
Free 20-minute Lead Leak Audit with the founder. No pressure, no obligation.
Other trades we work with